Thank you for your continued support of LINE.
As part of LINE's mission to help out in your daily life, we've worked hard to expand our services.
Along with these expanded services, we've conducted educational outreach and updated our features to help protect our younger users. To continue making sure our younger users have a safe LINE experience, we've increased the recommended age rating of LINE to 12+ to help parents and guardians manage when and how their family members use LINE.
The age rating for the iOS (iPhone) version of LINE will be raised to 12+ in December 2019*1.
With the increased age rating, you can now restrict LINE usage on your children's devices by setting them to only allow apps with a 4+ or 9+ age rating.
This change has no impact to the Android version of LINE or LINE Desktop.
Changing age ratings of allowed apps (iOS)
Once the recommended age rating is increased to 12+, the LINE app icon will be hidden and won't open on any devices set to only allow apps with a 4+ or 9+ age rating.*2
If the restriction settings on your child's device are passcode-protected, you'll need your Screen Time or Restrictions passcode to make any changes. If your child or family member requests a change, please enter this code yourself each time.
• iOS 12 and later devices
To allow access to LINE, change the age restrictions by going to Settings > Screen Time > "Content & Privacy Restrictions" > Content Restrictions > (Enter Screen Time Passcode) > Apps. Select 12+, 17+, or "Allow All Apps."
• iOS 11 or older devices
To allow access to LINE, change the age restrictions by going to Settings > General > Restrictions > (Enter Restrictions Passcode) > Apps. Make sure 12+ is checked.
Feel free to use the form below to contact us with any questions about this change.
LINE is dedicated to providing a safe LINE experience for younger users and will continue to work hard on more features and outreach going forward.
LINE CSR activities: https://linecorp.com/en/csr/
*1 The scheduled date may change. We'll send out a separate announcement once the age rating has been updated.
*2 If your apps are set to automatically update, the LINE app icon will disappear from your device's home screen once LINE increases its recommended age rating (scheduled for December 2019). To keep using LINE, make sure to change which age ratings are allowed on your device before LINE's recommended age rating is increased.